DPO Service & GDPR Support
Johnny Nichols, COO at Keller Lenkner UK Ltd:
Nick has supported us through a period of rapid growth in clients, people, locations, products and systems. As for so many firms, data is at the heart of our legal work and we cannot afford to cavalier about compliance or security. He has guided us with the necessary expertise but it is his real life input that has enabled us to address data priorities in a pragmatic and effective manner. His guidance has enabled us to achieve Cyber Essentials and IASME certification as well as to navigate some of the conflicting dynamics between competing data rights. He is also a joy to work with and I recommend him wholeheartedly.
Vinod Kathuria, Clinical Director, Tula Medical Experts (MLRO):
Nick has been a valued advisor since operations began at our company. In addition to helping us achieve the full certification we required, he provides continuing support. Dealing with sensitive data, our business has constantly changing needs. Nick is professional, responsive, friendly, and accommodating. Nick and his team have an understanding of and eye for commercial consequences, as well as a robust and up to date knowledge of data security and privacy regulations. This practical approach is invaluable to any business, ensuring compliance as well as good practice, both of which are increasingly important to clients and regulatory bodies alike.
Andrew Stilwell, Policies Manager at CtK:
I was pleased and impressed by the work done by HCL in turning around within 3 working days our request for a review of our Privacy and Data Protection Policy. We wanted to ensure that it was up to date after Brexit and in general for it to be reviewed for compliance. HCL had their Data Protection Officer review it and he made suggestions which were helpfully done as tracked changes.
HCL where extremely knowledgeable and we are grateful to them for their help to create a robust policy for our organisation. Thank you HCL
QWE Confirmation Service for the SQE
I have personally had the pleasure to work with Ingemar who helped me get my QWE amounting to two years registered. In spite of the pandemic, he was continuously available to assist and thoroughly check my work via zoom. He has guided me through the requirements of the SRA. Definitely would recommend contacting Ingemar.
Ingemar provides a great service. He acted as my Confirming Solicitor for my QWE under the SQE. He is clear, concise, reliable, prompt and very understanding.
Setting Up of a new Law Firm
I wanted to set up my own law firm. I submitted my application to the SRA for authorisation, but they came back with lots of questions including the rejection the PII quote which was not from a participating insurer. I wasn’t able to get advice and did not know where to turn until I contacted Ingemar at HCL. I previously attended one of his LEAP training and found him to be helpful so I thought that he would be a good person to fearlessly and openly bounce ideas. We had a chat and he quickly took hold of the situation. He helped me write a Business Plan, obtain a quote for PII and then answer all the other questions from the SRA. He wasn’t expensive. His service was exceptional. I did not know how to proceed, but he quickly caught hold of the issues and directed the ship to safety. He also provided me with my Office Procedures Manual and general advice on running my firm. Would recommend him to anyone thinking about setting up their own law firm.
VS (name withheld at the client’s request)
Emma-Jane Taylor-Moran – owner at Rebel Law
Highly recommend Ingemar Hunnings – he thought of ways to help my business that I hadn’t even thought of. And the Leap training he provided was excellent.
Aina Khan – Aina Khan Law
I am happy for you to take this comment as my (unsought!) testimonial:
Having you carry out monthly audits for my firm from the start has prevented any minor issues escalating and has given me complete peace of mind. It is always satisfying to sign off my COPL and COFA reports knowing any training needs are being addressed as we go along. I have come to regard you as a trusted friend and heartily recommend you to others. Thanks for all that you do – and with such cheerfulness!
Richard Jackson – Office Manager at Bankside Commercial
Many thanks to Ingemar and Paul at HCL for compiling our Office Procedures Manual and regular updates last year. This proved highly beneficial following a recent firmwide risk assessment carried out by the SRA as it ensured we had documented evidence in place for our firm, thus satisfying the requirements we need to adhere to and making the whole experience stress free. The content is very thorough and concise, coupled with on hand support should the need arise. A very good and essential service to benefit our firm.
Semina Koutiva – Founding Equity Partner at S & S Legis LLP
I just wanted to say once again-and feel free to use this review-that you have exceeded my expectations. You provide an outstanding, unique and tailormade service. Your approach is extremely effective and personal.
You paid attention on what I said back in January 2020 about a litigation consultant and you then, 7 months later, you met one that could be a good match and thought of me. This goes to show how much you care and the amazing personal service you provide. I completely trust you and I have and will continue to recommend your services to everyone!
I will now call you my Business Matchmaker 😊 Well done and thank you for all your help. Thank you!
Hilary Underwood – Family Lawyer & CEO of the Surrey Law Society
Having just spent a fabulous day with Ingemar, I have no hesitation in highly recommending his consultancy services. Ingemar went the extra mile & then some for my firm today. What I have learned will benefit my firm for many years to come & has been inspirational. Ingemar’s friendly approach to his clients & his genuine desire to see them improve upon the way they practise makes working with him an absolute joy. Many thanks Ingemar!
Vas Constantinou – Partner at Tyrer Roxburgh
A huge thank you to Ingemar and Brenda at Hunnings Consultancy who have provided clear, precise and excellent training in installing Leap as our new case management system. You have provided an excellent service throughout and have always gone over and beyond to help us, making this transition a smooth process.
The training was excellent. I found Ingemar to be incredibly helpful, knowledgeable and easy to work with. I would highly recommend Hunnings Consultancy Ltd.
Alex Rook, Partner at Rook Irwin Sweenet LLP
You have been a huge help for us setting up our new firm in these difficult times Ingemar, so thank you! Love your positivity and ‘can do’ attitude, just what our new business needed.
Helen Dickie MD of MD Law in Cardiff
Throughly enjoyed my training with Ingemar! Not only did I have the opportunity to expand my knowledge in the firm’s investment into LEAP it was very useful to consider profit revenue and risk/compliance utilising the tools within LEAP to assist. Enjoyed the remote training session- thank you!!
Neetusha Gengatharan – Genga Solicitors of London
Thank you for a very interesting and valuable training session yesterday. Arunthathi and I were extremely impressed by how detailed and thorough you were! Was a very productive training session!!
Thank you very much and have a lovely weekend!
Alexandra Tribe – owner at Expatriate Law (London & Dubai)
“Ingemar was hugely helpful in launching and implementing the new Case Management System for our firm. His exceptional knowledge about the workings of the system allowed us all to have thorough and full training, which made for a smooth transition. We are all grateful for the significant work he has put in.”
Lisa Tang – Solicitor David Tang Solicitors
“I received a detailed and very helpful Q&A session on LEAP from Ingemar. I missed the initial training session so he helped me get clued up on some important issues during the session and also provided some helpful points on billing. During the session, I had mentioned that I needed to update our website and Ingemar had kindly put me in touch with a few useful sources. I plan to follow up with another LEAP training session but above all, I am delighted to have made this useful connection as I am sure I will call upon their services to assist our firm in the near future. The running of a law firm is more stressful than the work itself so it is comforting to know there are companies such as this one who can relieve that pressure. Ingemar has vast experience in the legal field and running of a firm so was able assist with pretty much anything I needed. Highly recommend.”
Kathryn Cheeseman – Practice Manager at Jury O’Shea LLP
“Thank you for all the work you have done, you have been such a massive help with helping us use our Case Management System better and have completely changed and simplified billing.”
Sarb Sehmi – Director at Shepherds Solicitors
“Thank you to Ingemar for providing us, at Shepherds Solicitors, with training over the last couple of days! We appreciate the training and all of the extra advice that came with it, we look forward to having you back for further training.”
Mark May – Director at Magma IT
“Ingemar assisted me with the reconfiguration and implementation of the Proclaim Practice Management System by Eclipse. I found his help with regard to the planning and managing of this project invaluable. He had a good eye for the structural requirements and was able to redesign where necessary the system to work well with the firm. Not only was he great on the higher level strategic design, but also with the detail. Above all he was reliable and delivered as requested. He got on well with my staff and other staff in the firm, making sure the project moved through smoothly. I was also able to call on him to deliver training and liaise with other sectors of the firm to investigate what was needed, then design, test and deliver. We had a very successful big bang roll-out over the 8 practice areas and 3 sites. I would recommend Ingemar to anyone wanting assistance with a Case/Practice Management System or process analysis work.”
Chris Marden – Director at Keystone Legal Benefits Ltd
“I worked closely with Ingemar when we were developing our new After The Event (ATE) insurance products for the new commercial environment at a time when he was looking for appropriate products for his firm’s Personal Injury claims business. I found him knowledgeable, insightful and decisive with a positive attitude to make things work. He had a good grasp of the ATE market and not only knew what he wanted but understood what our needs were too. When the product was finalised he was keen to automate where possible the agreed process and produced an exemplary analysis of the product’s key points and triggers and how this would need to be integrated into his firm’s case management system to ensure we were informed promptly and efficiently at key stages in the claim process as required under the policy. Six months post implementation, the firm passed their first audit with flying colours; clearly demonstrating that the integration process and staff training had been very successful. From my experience of working with Ingemar, I would expect any organisation to substantially benefit from his input.”
Richard Wyatt – Head of Finance at Greenwoods Solicitors
“Commitment, enthusiasm, understanding the legal market and a never ending commitment to the project. Ingemar is always on the case and produces genuine solutions to the problem at hand. I would recommend Ingemar if you want the job to be done on budget, on time and to the spec. agreed.”
KT – Manager in a Legal Practice
“Having known Ingemar professionally for many years, I felt comfortable approaching him to discuss a change in role that I wanted to explore with my managers. The new role was not only something very different for me, but also for the company. During the coaching, Ingemar helped me to put together a business plan which would ensure that the benefits to all parties could be seen. I’m very pleased to say that the plan has been approved and I am very much looking forward to working with Ingemar in the future, as the role will almost certainly require me to call on him in the future, as I see challenges ahead concerning strategy, planning, management and systems.”
David Boobyer – Partner Tollers Solicitors
“I worked closely with Ingemar for many years in our roles managing the Personal Injury Team at Tollers. Ingemar is a driven and dedicated person who is extremely detailed and methodical. He ‘is’ rather than ‘does’ process and project management, always ready to get to grips with the problem and to explore the route to outcome. Ingemar will also be there to see things through to the conclusion and apply checks and balances to ensure the fix sticks. Ingemar is excellent at CMS implementation. I have no hesitation in highly recommending him.”
Roger Reed – Lawyer at Tollers Solicitors
“I worked with Ingemar for many years and have the greatest respect for him as a mentor, manager and friend. Throughout the time we worked together he identified areas where efficiency could be maximised and adapted the processes that the department implemented in readiness for the monumental changes that affected the legal industry. He is perceptive, has an analytical mind, keeps a cool head under pressure and approaches challenges with enthusiasm and good humour. If you need someone to guide your way around the project management triangle I can strongly recommend putting Ingemar at the helm.”